What Is Assertive Communication and How to Develop It?

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delwar80
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Joined: Sun Jan 23, 2022 5:03 am

What Is Assertive Communication and How to Develop It?

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Most successful relationships are based on assertive communication. This competence is one of the main characteristics that an outstanding professional must have. It shows that the person is confident and committed to the work done, while giving them credibility to gain the trust of other professionals. Assertive communication refers to respect, clarity, dynamics and objectivity when transmitting information.

It can be considered that the communication was, employee email database assertive when the message, be it good or bad, gave the results that the communicator expected. To better understand this concept and see some tips, keep reading this content! Understand the concept of assertive communication Assertiveness is defined as the social ability to make a statement and express thoughts, feelings and wishes in a direct, clear and honest way, taking into account the context and the way of speaking.

For this reason, an assertive communicator is one who manages to adapt to the moment and the environment in order to transmit the desired message in its entirety. In the digital relationship , for example, creators and brands need to have assertive communication with their audience. However, there is no single way to do it. It is necessary to understand the public and its particularities and, from there, design strategies to become a good communicator.

This type of communication is very important within organizations, especially for managers and heads of sectors. Ultimately, this skill helps maintain relationships, builds meaningful experiences, and helps close deals. On the other hand, in this context, many problems arise in production due to communication failures. If the information is not shared, is not correct or is incomplete, it will cause a mismatch in several areas.

5 tips for you to communicate correctly Assertive communication goes beyond the ability to use words. Learning to express yourself non-verbally also says a lot about the ability of a communicator. The professional who acquires this quality has more credibility in their relationships, is more respected and is more likely to be successful. In addition, there is a direct relationship between successful professionals and their communication skills. They can transmit ideas, visions and fears in such a natural and transparent way that many people feel moved and even close to them. Here are some tips for developing assertive communication.

1. Learn to listen before you communicate This should be the basic premise of any interaction. A good communicator listens and understands the other side before giving their opinion. Even if you do not agree with the points raised, let the person complete their line of reasoning to take the floor. This is also a gesture of respect, indicating that you not only want to talk, but resolve the situation.

2. Build alternative paths during the conversation A conversation does not need to have a defined script to be assertive. The manager must take into account what needs to be said and must try to do it as objectively and clearly as possible. However, it is not easy to predict how the other party will behave or what information will be introduced into the conversation. Therefore, if necessary, create alternative paths in the conversation or direct it to the main topic of the message. For example, if your initial intention was to reprimand a co-worker for something he did wrong, but he surprises you with the news that he is having serious personal problems, there will be no way to continue with the initial matter. Great leaders can talk and scold, but they also have a human side. The most important thing is to understand that in a conversation there are always two sides and that you have to understand them so that both parties evolve.

3. Learn and practice body language Body communication says a lot about a person. For this reason, assertive communication must come from a confident interlocutor, who looks directly into the eyes, who knows how to behave in front of people and who manages to face difficult or complicated situations. Corporal communication is also associated with the clothing, the way of being and the gestures of the messenger. These traits are important for negotiating conflict and motivating people, because it's hard to trust an irritable, aggressive, or unskilled leader, right? Therefore, assertive managers are constantly learning and always carry out training and education.

4. Prioritize in-person dialogues With technological advances, many interactions have become completely virtual. These options are excellent and very necessary in many situations, but there are some cases in which a face-to-face conversation is essential – when it comes to resolving a conflict, for example. Communication by email or instant messaging opens up room for misunderstandings, because some expressions cannot be demonstrated or understood. This can cause unnecessary situations. So, analyze the situation and, if necessary, give preference to a face-to-face dialogue. Also, avoid fancy terms or slang that could hurt your speech.

5. Use your emotions and your good humor Establishing assertive communication is not just about saying nice words at the right time. The communication is only considered complete when there are interested parties on the other side. This means that using emotions and good humor can be an excellent alternative to arouse interest and capture people's attention. But remember to use them sparingly so you don't lose credibility. Be assertive so you can make a difference After reading this content, I suppose it will have become very clear to you that assertive communication is essential for every professional, right?

This way of communicating allows you to work on other characteristics and skills, to reach a positive result with which you can influence people with the right attitudes. Communication is one of the most effective ways to influence people and it also helps in other aspects outside of work life. This skill can be a challenge for shy and introspective people, but everyone should exercise it, as it is important in all types of interpersonal relationships. Did you like our content on assertive communication? So, how about reading our post about what rapport is and deepening your learning?
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